Energizer Arc3/Arc5 Calibration/Display/Troubleshooting Guide
Table of Contents
The following guide applies to the Energizer Arc3 and Energizer Arc5.
It does not apply to the following Energizer models: Arc12, Arc 300 Pro, Arc 600 Pro, or Arc 1200 Pro.
Calibration Issues
If you are experiencing symptoms that may be related to battery calibration (runs too long, runs too short, estimated time remaining predictions are inaccurate) you may need to perform a calibration cycle. Download the calibration procedure below:
Not Charging, No Power, Charging/Discharging Too Fast
If your Arc won't charge, no output power, or is discharging or charging faster than expected download the troubleshooting guide below for these symptoms:
Display Issues
Common signs that your Arc display needs to be reset It seems to be stuck on one percentage The screen is dim or won't turn on.
Where is the reset button located? Arc3 and applicable Arc5* units have a reset button in the bottom right of the front control panel.
How do I reset my unit? Use a paperclip or similar to press the button and release. The display will go blank after the unit is reset, press and hold the power button to turn the unit back on.
*If you have an Arc5 and do not see a reset button in the bottom right of your front control panel please see the next section below instead: Arc5 (manufacture date prior to 08/22) display reset procedure
Display Issues (Arc5 Manufactured Prior to 09/22)
*Note: this only applies to Arc5 units with a manufacture date prior to 09/22. A reset function was added to the control panel in the 09/22 production along with the update to LiFePO4 batteries. If your Arc5 has a physical reset button in the lower right of the front control panel please instead see the section above: